Privacy Policy

Last Updated: 11 November, 2025

This Privacy Policy explains how LCB Tutoring (“we,” “us,” “our”) collects, uses, and protects personal data obtained from you (“you,” “your”) when you visit or use our website [www.lcbtutoring.com], and when you receive communications from us, including automated messages (SMS/email).

Topics Covered

What data do we collect?
How do we collect your data?
How will we use your data?
Communications & Messaging Consent (A2P Compliance)
How do we store your data?
Marketing
Your data protection rights
Cookies
Privacy policies of other websites
Changes to this Privacy Policy
How to contact us
How to contact the appropriate authority

1. What data do we collect?

LCB Tutoring may collect the following information:

Personal identification details (name, email address, phone number, etc.)
Payment information, as securely processed by Stripe
Website usage and activity data to improve our Services
Communication preferences, including consent for receiving automated SMS/email messages

2. How do we collect your data?

We collect data directly from you when you:

Register or subscribe for any Services
Complete surveys or provide feedback
Use or view our website via cookies
Interact with our affiliated platforms or communication channels (e.g., newsletters, social media, or video platforms)
Provide explicit consent to receive automated messages from LCB Tutoring

3. How will we use your data?

We use your personal data to:

Process orders and manage your account
Provide lesson updates, scheduling reminders, and other notifications via SMS/email (with your consent)
Communicate promotions, educational opportunities, or new service offerings that may interest you
Improve our website, services, and user experience

LCB Tutoring will not share your data with third-party organizations without your explicit consent, except where required by law or to process legitimate payments.

4. Communications & Messaging Consent (A2P Compliance)

By registering for an account or purchasing Services, you consent to receive communications from LCB Tutoring, including automated SMS, email, and push notifications regarding scheduling, updates, payments, or promotions.

Message frequency may vary. Standard messaging rates may apply.
You may opt-out of SMS notifications at any time by replying “STOP” to any message.
You may unsubscribe from emails using the unsubscribe link in the email.
Consent is not a condition of purchasing Services except where required by law.

5. How do we store your data?

Your data is securely stored using Wix for account management and Stripe for transactions.

Account data is retained for 12 months after your last activity or subscription expiration.
Payment data is not retained beyond the active subscription period.
Communication preferences, including A2P consent, are securely stored and timestamped for compliance purposes.

6. Marketing

LCB Tutoring may send marketing communications regarding new lessons, services, promotions, or educational opportunities, but only if you have opted in. You may opt-out at any time by:

Replying “STOP” to SMS messages
Clicking “unsubscribe” in email communications
Emailing angela@lcbtutoring.com

7. Your Data Protection Rights

You have the following rights under U.S. and applicable state privacy laws:

Access – Request copies of your personal data
Rectification – Correct inaccurate or incomplete information
Deletion – Request deletion of your data if you cease all Services
Restrict Processing – Limit how your data is processed
Data Portability – Request your data be transferred to another organization or to you

To exercise your rights, contact us at angela@lcbtutoring.com. We will respond within 30 days.

8. Cookies

Cookies are small text files placed on your device to collect information about website behavior.

Functionality cookies – Remember preferences (e.g., language, location)
Analytics cookies – Monitor traffic and usage to improve the website
Advertising cookies – Collect anonymous data to tailor content

You can manage cookies through your browser settings. Disabling some cookies may affect site functionality.

9. Privacy Policies of Other Websites

LCB Tutoring’s website may contain links to external websites. This Privacy Policy applies only to our website. Review external site policies before providing personal data.

10. Changes to This Privacy Policy

We periodically review this Privacy Policy. Updates are posted on this page, and continued use constitutes acceptance.

11. How to Contact Us

Email: angela@lcbtutoring.com
Mailing Address: 23734 Springs Court, Plainfield, IL 60585

12. How to Contact Authorities

If you believe your privacy concerns have not been addressed satisfactorily, you may contact the Illinois Attorney General’s office or the appropriate regulatory authority.